XBlades UK

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XBlades Shipping and Returns

Shipping

All orders are shipped from the UK, delivery will be made within 3 days of confirmed payment (Excluding Weekends and Bank Holidays) Please note that many items (such as Clothing) are made to order so allow 7 to 14 days for delivery.

Delivery can take place between the hours of 8am/6pm and a signature may be required on receipt

If you are not available to take delivery of your parcel, the carrier will leave a calling card with details of how you can collect your parcel.

The cost of UK standard delivery is £7.50 delivery costs are calculated based on the size weight of your order and your order will be sent out via the most suitable carrier.

For team wear delivery please consult a member of our team.

Payment

Payment for goods can be made by Visa, Delta, Visa Electron, MasterCard, Eurocard, Switch, Maestro or Solo. You can also pay using Paypal.

We cannot accept payment by cheque or cash for orders placed online.

Returns

In addition to the Distance Selling Regulations, you can return any item within 28 days of receipt for a refund of that item or to exchange it for a different size or colour.

For returns made outside the Distance Selling Regulations, we will refund the monetary value of the goods returned to us, at the price you purchased them. This includes sale items.

Please note that in the interests of hygiene, items marked with a '+' next to the product name cannot be returned, unless they have remained in their original wrapping or are faulty.

In all cases, the items returned must be in their original condition, which includes tags and any packaging. For example, shoes are to be returned along with the original shoe box. All goods will be inspected on return.

The goods are your responsibility until they reach us. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.

For your protection, we recommend that you use a recorded delivery service if the value of the return is more than £10.00. Please note we cannot accept returns if you deliver them to us by hand.

Any costs incurred as a result to returning items to us will be at your expense unless we delivered the item in error or the item is damaged or defective. If we do not receive the item back from you with the delivery slip we may arrange collection of the item from your residence at a cost to you

Our returns address is:

Xblades UK Ltd

23 Commercial Street

Batley

West Yorkshire

England
WF17 5HJ

 We also accept cancelled orders under the Distance Selling Regulations. To cancel your purchase within seven working days of the order been places please package the item(s) securely and return the item(s) to us with seven working days of cancelling the order. Please include the original packing slip and mark it “Return within cooling off period”